Frequently Asked Questions
Q1
Is this a traditional lease or a management agreement?
It can be either. In many cases, we sign a master lease as a corporate tenant and pay you a fixed monthly rent. In other cases, we operate under a management agreement with a revenue-share structure. We’ll choose the structure that best fits your goals and risk tolerance.
Q3
How do you screen guests?
We leverage the screening tools and verification processes provided by major booking platforms (like Airbnb) and use additional internal criteria, minimum stay lengths, and house rules to reduce risk and nuisance.
Q5
What about noise or parties?
We discourage parties with strict house rules, guest caps, and monitoring policies. We can implement tools such as noise sensors and guest-count controls where appropriate and allowed.
Q2
Do you have permission to host guests?
Yes. We only operate with clear, written approval from the owner or property manager. We also follow building rules and city regulations related to short-term rentals.
Q4
Who handles damages if something goes wrong?
We manage guest deposits, platform protections (such as host guarantee programs), and our own internal processes. In all cases, we remain your direct contact for any concerns related to the unit.
Q6
What steps do you take to protect the property and minimize risk?
We implement a comprehensive protection plan for every unit we operate. This includes verified guest screening, clear house rules, professional cleanings, routine inspections, and optional noise monitoring technology where permitted. We maintain liability coverage, leverage platform protections, and respond immediately to any issue. Our priority is safeguarding your property as if it were our own.